Shipping policy

Thank you for choosing Gem's Grocery for your Caribbean grocery needs! We are committed to providing you with the best customer service and fast, reliable shipping.

Shipping Rates: Our shipping rates are calculated based on the weight and destination of your order. We offer competitive rates and strive to provide you with the most cost-effective shipping option.

Shipping Times: We process orders within 1-2 business days and ship them via our trusted carriers. Delivery times vary depending on your location, but most orders are delivered within 3-7 business days. Please note that shipping times may be affected by unforeseen circumstances, such as weather conditions or carrier delays.

Shipping Locations: We currently ship Domestic and Internationally! 

Shipping Notifications: Once your order has been shipped, you will receive a confirmation email with a tracking number that you can use to track the status of your shipment. If you have any questions or concerns about your shipment, please do not hesitate to contact us.

Shipping Restrictions: Some items, such as meat, fish, non-perishable products and alcoholic beverages, may have shipping restrictions based on state and local regulations. We are committed to complying with all regulations and ensuring that your order is delivered safely and legally.

Thank you again for choosing Gem's Grocery! We are dedicated to providing you with the best products and service possible. If you have any questions or concerns about our shipping policy, please feel free to contact us.